Privacy Policy
Effective Date: January 01, 2026
At Origin Family Wellness ("we," "our," "us"), we value your privacy and are committed to safeguarding your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our website or engage with our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our wellness services, ensuring a personalized experience for you. The types of information we collect include:
1.1 Personal Information
Name, email address, phone number
Billing and shipping addresses (if applicable)
Health history, wellness needs, and symptoms related to your consultations
Payment information (processed securely by third-party payment processors; we do not store sensitive payment data)
Account credentials if you create an account on our website
1.2 Health & Wellness Information
Specific health concerns, such as digestive issues, hormone imbalances, or sensory processing challenges
Responses to surveys, feedback, and progress tracking related to your functional nutrition or wellness plan
Communications and inquiries submitted via email, forms, or phone calls
1.3 Device & Usage Information
IP address, browser type, device type, operating system
Pages visited, time spent on our website, navigation patterns, referring URLs
Interaction with features and buttons on our website
1.4 Cookies, Tracking & Analytics
We use cookies and analytics technologies to enhance website performance, improve user experience, and deliver personalized content. Cookies help us remember your preferences and track your visits to provide a better service.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and fulfill personalized wellness consultations and services
To communicate with you regarding your health plan, appointment scheduling, and inquiries
To process and confirm orders or consultations
To improve our wellness programs, products, and website
To send relevant administrative communications, invoices, and confirmations
To tailor user experience and marketing communications (with an option to opt-out)
To detect and prevent fraudulent activity or security incidents
To comply with legal and regulatory obligations
To ensure compliance with our [Terms and Conditions] and internal policies
3. How We Share Information
We respect your privacy and do not sell or rent your personal information. We may share information in limited circumstances:
3.1 With Service Providers
We may share your information with trusted third-party vendors to assist in:
Wellness consultation scheduling and fulfillment
Payment processing and transaction management
Website hosting, technical support, and analytics
Email communications, marketing, and advertising services
3.2 Legal Compliance & Protection
We may disclose your information when required by law, such as:
Complying with subpoenas, court orders, or other legal obligations
Responding to lawful requests by public authorities or regulatory agencies
Protecting our rights, safety, or the rights of others
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business assets.
4. Data Retention
We retain personal and health-related information only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal obligations. When your data is no longer required, we will securely delete or anonymize it.
5. Data Protection & Security
We are committed to protecting your personal and health-related data and follow the practices outlined in our Data Protection & Privacy page. We implement administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure.
Personal information is used solely to provide services, process transactions, and improve our wellness programs.
We store data securely on protected servers and use encryption for sensitive transactions.
We conduct regular security audits and monitoring to maintain data integrity.
While we take reasonable precautions, no method of data transmission or storage can be guaranteed 100% secure.
6. SMS Terms
By providing your phone number, you consent to receive SMS messages from Origin Family Wellness for:
Appointment confirmations and reminders
Service updates and administrative communications
Marketing or wellness-related notifications
These practices are further explained in our SMS Terms page.Message frequency may vary. Message and data rates may apply. To stop SMS messages, email [email protected]. Delivery may depend on your carrier or device.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request deletion of your personal data where legally permissible
Opt out of marketing emails or communications
8. Cookies & Tracking Control
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but core features will remain accessible.
9. Third-Party Links
Our website may contain links to external websites. Origin Family Wellness is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
11. Marketing Communications
You can opt out of receiving promotional emails or newsletters at any time by using the unsubscribe link in our communications or by contacting us directly.
12. International Users
By using our website or services, international users consent to the transfer of their information to the United States and Canada, where our servers and operations are based.
13. Do Not Track Signals
Currently, our website does not respond to "Do Not Track" signals from your browser. We are committed to continuously reviewing best practices and may update our approach accordingly.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Call/Text : +1 682-433-4495
Email Address : [email protected]
Office Address : Origin Family Wellness, 709 N. FM 1187, Suite 800 #79, Aledo, TX 76008.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated policy will be posted on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
Thank you for trusting Origin Family Wellness with your personal and health-related information. We are committed to maintaining your privacy and providing transparent, secure services.