Terms and Conditions
Effective Date: January 01, 2026
Welcome to Origin Family Wellness ("we," "our," "us"). By accessing or using our website, products, services, or booking consultations, you agree to these Terms and Conditions. Please read them carefully. If you do not agree, do not use our website or services.
1. Acceptance of Terms
By using Origin Family Wellness services or website, you confirm that you are legally capable of entering into binding agreements. These Terms and Conditions govern your access, use, and purchases across all our products, services, and digital platforms.
2. Our Services
Origin Family Wellness offers a range of personalized wellness services, including but not limited to:
Functional Nutrition Plans
Sensory Processing Support
Parent Guidance for Autism and ADHD
One-on-One Guidance Calls
We may modify, discontinue, or change the pricing of any products or services at any time without prior notice. Product descriptions, specifications, and prices are provided for reference and may not always reflect the most current information. While we strive for accuracy, we do not guarantee all details are correct.
3. Orders, Payments, and Pricing
3.1 Order Acceptance
All orders and consultations are subject to acceptance by Origin Family Wellness. We reserve the right to reject or cancel orders or bookings for reasons including service unavailability, errors in pricing, inaccuracies in service information, or suspected fraud.
3.2 Payment Terms
Payments must be made using approved methods on our website or during consultations. All payment processing is handled securely by third-party providers. You are responsible for any applicable taxes or fees.
3.3 Pricing
Prices for services are displayed in U.S. dollars unless otherwise noted. All pricing, promotions, and offers are subject to change without notice. Errors or inaccuracies may be corrected prior to scheduling services or completing bookings.
4. Scheduling and Cancellation
Appointments or consultations can be scheduled via our website or by contacting us directly. We ask that you provide at least 24 hours' notice for cancellations or rescheduling. If you fail to provide the required notice, a cancellation fee may apply.
5. SMS Terms
By providing your phone number, you agree to receive SMS messages from Origin Family Wellness for appointment confirmations, reminders, service updates, administrative communications, and wellness-related notifications, as described in our dedicated SMS Terms. Message frequency may vary. Message and data rates may apply. To stop SMS messages, email [email protected]. Delivery may depend on your carrier or device.
6. Returns and Refunds
6.1 Returns
Due to the nature of our services, returns are not applicable. However, if you are dissatisfied with a consultation or service, please reach out to us, and we will do our best to resolve the issue or offer an alternative solution.
6.2 Refunds
Refunds for consultations or services are granted on a case-by-case basis. If a refund is provided, it will be issued through the original method of payment.
7. Use of Website
By accessing our website, you agree to:
Provide accurate information when creating accounts, scheduling consultations, or placing orders
Use the website and services lawfully and responsibly
Refrain from damaging or interfering with the website or other users' experience
Unauthorized access, content misuse, or attempts to bypass security measures are strictly prohibited.
8. Intellectual Property Rights
All content on our website, including text, graphics, images, logos, software, and service information, is owned by Origin Family Wellness or its licensors. Unauthorized use or reproduction of content is prohibited. Trademarks, service marks, and logos may not be used without express written permission.
9. Limitation of Liability
Origin Family Wellness is not liable for indirect, incidental, special, or consequential damages, including lost profits, revenue, or data, arising from the use or inability to use our services or website. Our maximum liability is limited to the purchase price of the service or consultation giving rise to the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Origin Family Wellness, its officers, employees, and agents from any claims, losses, liabilities, damages, or expenses, including legal fees, arising from your use of our website, services, or violation of these Terms and Conditions.
11. Data Protection
We take reasonable measures to protect the personal information you provide. Your data is collected and used only as needed to deliver services, process transactions, and support operational needs, in line with our Data Protection & Privacy page. Information is safeguarded from unauthorized access, misuse, or disclosure.
12. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.
13. Modifications to Terms
Origin Family Wellness may update or modify these Terms and Conditions at any time. The updated terms will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the changes.
12. Contact Information
For questions or concerns about these Terms and Conditions, contact us at:
Call/Text: +1 682-433-4495
Email Address: [email protected]
Office Address: Origin Family Wellness, 709 N. FM 1187, Suite 800 #79, Aledo, TX 76008.
By using Origin Family Wellness services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.